Frequently Asked Questions

Kimeris helps businesses accept and manage payments through solutions tailored to their individual needs. We support in-person, mobile, online, and other payment environments while providing ongoing guidance and dedicated relationship management. 

Processing costs vary based on factors such as transaction volume, average ticket size, industry, card mix, and how payments are accepted. Kimeris reviews each business individually and provides transparent pricing based on its specific payment environment

Yes. Kimeris offers a complimentary payment consultation that can include reviewing your current processing statement. We'll help explain what you're paying, identify potential concerns or opportunities, and provide a straightforward assessment without pressure to switch providers. 

Not necessarily. We first evaluate your existing payment environment and business needs. When appropriate, existing equipment or technology may be considered; when a change makes more sense, we'll explain the available options and why.

Yes. Kimeris offers payment technology for a variety of business environments, and qualifying merchants may be eligible for equipment at no cost. Equipment recommendations are based on the needs of the individual business.

Yes. Kimeris supports multiple ways to accept payments, including countertop, mobile, e-commerce, and other card-present and card-not-present environments. 

We help businesses understand payment-security best practices and available technologies designed to reduce risk. This can include PCI-related considerations, EMV and contactless acceptance, fraud-prevention tools, secure payment technology, and operational practices. 

Kimeris takes a consultative, relationship-driven approach. Rather than simply setting up processing and disappearing after the sale, we focus on understanding each client's business, providing transparent communication, supporting onboarding, and maintaining the relationship after implementation.

Yes. Kimeris clients receive dedicated relationship support. Our goal is to remain engaged after onboarding, so businesses have someone to contact as their payment needs evolve. 

Kimeris works with businesses across multiple industries and sizes, including retail, restaurants, automotive businesses, professional services, e-commerce businesses, and other merchants that need reliable payment acceptance.